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Contact the admin if you don't see one of the options or you can't change your outbound caller ID.

The Zoom Phone admin can control which outbound caller ID options you can access.

Call queue direct numbers (if you're a member of the call queue).

Direct numbers that belong to the shared line group you're a member of.

Direct numbers that belong to the delegator (if you're a delegate in a call delegation setup).

Company numbers in the same site (direct numbers assigned to the main auto receptionist in the same site).

You can change your outbound caller ID number to the following direct numbers (if applicable to you): You can see your outbound caller ID number below the dial pad in the Zoom Desktop Client or Mobile App. Click the Caller ID menu to display your available caller ID numbers: Phone users How is the caller ID number determined on outbound calls from Zoom Phone? Web portal, Desktop client or mobile app

How do I show the user that last transferred or forwarded the call?.

How do I control which outbound caller ID numbers phone users can select?.

If I change my organization's caller ID name, when does it take effect?.

How do I change my organization's caller ID name?.

Why do I see a check mark icon in the inbound call notification?.

What caller ID do I see for inbound calls?.

How does caller ID work for transferred or forwarded calls?.

How does caller ID work for outbound calls to other Zoom Phone users?.

Why is the caller ID name of an external phone number not displaying correctly on Zoom Phone?.

Why is my caller ID name for my Zoom Phone number not displaying correctly for the receiving party?.

How do I hide my caller ID name and number?.

How is the caller ID name determined on outbound calls from Zoom Phone?.

How is the caller ID number determined on outbound SMS messages from Zoom Phone?.

How is the caller ID number determined on outbound calls from Zoom Phone?.

Here are some common questions about caller ID and how it works with Zoom Phone.

The caller ID name is the name displayed in text with the caller ID number.

The caller ID number is the phone number attached to the caller.

Caller ID is phone system feature that allows the person you're calling to see your name and number.